Information Desk

Contact

02-411-3502

Location

• Central information desk (beside the Meeting Plaza located on the 1st floor of Adventure)

Description

You will be kindly assisted regarding inconveniences and inquiries, such as playing facilities, performances, shows, reports on lost children and articles, etc.

1. Guidance on various performances guide map provision service
2. Report and reception on lost articles
3. Report and reception on lost children, lost children prevention bracelet service
4. Check for free parking

Medical Center

Contact

• Adventure: 02-411-3482
• Ice Link: 02-411-4609

Location

• Adventure: behind the Meeting Plaza located on the 1st floor of Adventure
• Ice Link: beside the Ice Link ticket office located on ground level 3

Description

Get help in relieving physical inconvenience and taking a rest while using the park.

1. Medicines (digestive medicine,pain reliever, fever reducer, cold medicine)
2. Cleaning wounds and emergency treatment
3. Bed rest
4. Evacuation support to nearby hospital
5. Provision of sanitary pad

Stroller Rental

Contact

02-411-3497

Location

Beside the Giant Loop entrance on the 1st floor of Adventure

Description

Only infants under 36 months (in full) can use a stroller.

1. About 400 strollers are available for rental
2. Rental fee
   - 3,000 won/need to leave an ID to rent a stroller

Diaper Changing Room

Location

Lost children protection center, restroom for men and women

Description

Diaper, wet tissue, etc., need to be prepared individually

Nursing Room

Contact

02-411-3434

Location

• Behind the Meeting Plaza located on the 1st floor of Adventure
• Beside Observatory Vehicle for Kids in Magic Island
• Inside Kidstoria

Description

Nursing cushion, etc., need to be prepared individually

Wheelchair Rental

Contact

02-411-3497

Location

Beside the Giant Loop entrance on the 1st floor of Adventure

Description

10 wheelchairs are available for rental

Rental fee

1. Free of charge/need to leave an ID to rent a wheelchair

Automatic
Ticket Machine

Location

• 1st floor of Adventure: In front of PororoPark Gate
• 1st floor of Adventure: In front of Kidstoria
• 1st floor of Adventure: In front of Magic Boong-Boong Car
• 1st floor of Adventure: Beside Dragons Wild Shooting
• 3rd floor of Adventure: Passage to Jungle Adventure
• 4th floor of Adventure: In front of Pharaoh's Fury

Description

Automatic ticket machines are installed at many places to help you purchase attraction tickets more easily and conveniently.

ATM

Location

• Adventure 1F : Beside the Folk Museum elevator
• Adventure 2F : Barcelona Square at the entrance of Magic Island
• Adventure 3F : Beside the Adventurer's Shop
• Adventure 4F : Beside the Animal Theater
• Magic Island : Beside the Bumper Car

Description

Through all ATMs, you can access all banks for cash advance/withdrawal services.

Customer Counseling
Center

Contact

02-411-3432

Location

Behind the Meeting Plaza located on the 1st floor of Adventure

Description

• Complaint counseling service
• Reissuance of Daily Passport (in case of loss or damage)

Lost Children Center

Contact

02-411-3431

Location

Behind the Meeting Plaza located on the 1st floor of Adventure

Description

Within the customer counseling center

Moblie Phone Recharging Place

Location

Adventure 1F

1. Beside the Meeting Plaza
2. Beside the Giant Loop entrance

Magic Island

1. Inside the Castle

Description

Common usage 5 pins, 24 pins, iPhone, iPhone 5

1. Rechargers for other models need to be prepared individually.

Nursery

Contact

02-411-3434

Location

Behind the Meeting Plaza located on the 1st floor of Adventure

Description

Equipped with diaper changing board, basin, baby bottle cleaner, water purifier, and microwave

Locker

Contact

02-411-3475

Location

Adventure (8 places)

1. Underland B1F (2 places)
   - Beside the BonAppetit
   - Beside the Wild Wing Exit
2. Adventure 1F (5 places)
   - Beside the South Gate
   - Beside the Marco's Kitchen
   - Beside the Drunken Basket
   - Beside the Giant Loop entrance
   - Beside the Meeting Plaza
3. Adventure 2F (1 places)
   - In front of French Revolution

Magic Island (1 place)

1. Inside the Castle

Description

Large items such as personal stroller, musical instrument, carrier, long umbrella, etc., cannot be kept in a locker.

1. Usage fee for locker (per usage)
   - Inside the Park: 1,000 Won (small), 1,500 won (large)
   - Outside the Park: 1,000~2,000 Won /Additional charge will be imposed in excess of 12 hours
2. Specifications
   - Small locker: 372 (W) x 320 (H) x 500 (D)
   - Large locker: 372 (W) x 800 (H) x 500 (D)

Picnic Lounge

Location

2nd floor behind the Spinning Basket in Adventure

Description

Please utilize the picnic lounge if you have brought your own lunch to help maintain a clean and pleasant environment inside.