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How to Use

Sequence of enjoying
Lotte Water Park

1Purchase tickets
You can purchase tickets at the on-site ticket windows.
2Enter Lotte Water Park
Present the purchased tickets to the entrance
gate employees to receive locker keys.
3Use shoe lockers
Take off your shoes and use the key of the locker bearing
relevant number.
4Charge coins
This pre-paid system allows you to use charged coins in your locker key
at restaurants and cafes, gift shops and rental shops inside the Lotte Water Park.
Where to charge and pay coins: Main building lobby, 2nd floor of the annex and outdoor exits of the annex.
5Use lockers (entering)
Use dressing rooms and shower rooms.
You can use Jjimjilbang / Sauna after renting
Jjimjilbang gowns (2,000 won).
6Enjoying Lotte Water Park
Use rides and other accessorial facilities inside the Lotte Water Park.
7Rent life jackets, cabanas and sun beds
Rent life jackets, an essential item used for wave pools.
Rent cabanas if you need a comfortable and cozy place while dabbling in water.
You can make reservation through our website and you may also rent them on site if there are any cabanas available.
There are also sun beds for customers who enjoy sunbathing.
You can make a reservation for sun beds only at site.
8Use lockers (leaving)
Use dressing rooms and shower rooms after using
Lotte Water Park.
9Make payment at cashier window
Have details of coin usage checked at the charging station or
cashier window and you can receive refund in full for the amount
remaining after use.
The balance of the coins purchased in cash shall be refunded
in cash and the balance of the coins purchased using credit
cards shall be cancelled partially.
10Head home
Get your shoes from the shoe locker, head to the exit gate
and leave the area after returning the locker key.
Restrictions
To ensure safety and pleasant use, the following items are not allowed inside:
  • - Mats and foods are not allowed inside. In case you brought food, you are not allowed to bring them inside, instead store them in the refrigerator (refrigerated storage available).
  • - Items allowed to be brought in include potable water, beverages (excluding cans and glass bottles), weaning food, special meals for patients and peeled seedless fruits (Limited to cases where foods are stored in a closed container).
  • - Glass containers, large dabbling equipment, pets, baby carriages and burners are not allowed inside.
  • - Refrain from wearing accessories such as earrings and hair pins that might induce injuries.
In the case of body slides, you may not be allowed to use them unless you wear designated uniforms / clothes depending on the characteristics of the machine.
To ensure safe dabbling, guests who carry contagious diseases will not be allowed inside.
To avoid being injured, children and the weak and old may be restricted from using certain types of amusement facilities.
Persons under the influence of alcohol or persons who might cause damage to other persons shall not be admitted.
Admission and use of facilities may be restricted for guests carrying extensive tattoos that might offend other people. Wear outer garments or follow instructions from staff.
Caution
Wear swimsuit type clothing when using the Water Park.
  • - You may wear water sportswear such as wake pants or rash guards.
  • - You cannot enter the water wearing clothing that you normally wear on the street.
  • - As for caps, you may wear swimming caps baseball caps or hoods that can totally cover your hair.
  • - Swimming suits may be purchased at the gift shops operating inside the Water Park.
Be sure that children aged below 10, the elderly and weak are accompanied by guardians.
Warm up sufficiently before playing in the water.
Physical energy is consumed extensively when you play in the water. Be sure to take a 10-minute break after playing for 50 minutes.
If body temperature drops, come out from the water immediately, maintain temperature using towels or take a rest, or expose to room temperature. Enjoy wave pool after wearing life jackets.
Wear a life jacket before entering the wave pool.
The Water Park shall not be held liable when swimsuits are damaged while using slides or damaged by the carelessness of guests.
The Water Park shall not be held liable for the theft or loss of the valuables that had not been stored in lockers.

Sequence of enjoying
Tiki Island Spa

1Purchase tickets, receive locker keys, charge coins
Use the elevator to the 2nd floor through the Tiki Island spa entrance (Right side of the group ticket window).
Purchase tickets at Tiki Island spa ticket booth on the 2nd floor.
Show tickets at the Jjimjilbang gown renting office and receive locker keys, then charge coins.
2Enter the sauna
Take off your shoes at the entrance to the male and female sauna and use the shoes locker bearing the relevant locker key number.
Store personal belongings and clothing in the locker.
3Using sauna and Jjimjilbang
Use the sauna on the 2nd floor and the Jjimjilbang on the 3rd floor.
You may use the accessorial facilities inside the Jjimjilbang on the 3rd floor with charged coins.
4Leaving
Get your shoes from the shoe locker after using sauna and locker.
Return your locker key to the rental office, have details of
coin usage checked and you can receive a refund the remaining amount.
The balance of the coins purchased in cash shall be refunded
in cash and the balance of the coins purchased
using credit cards shall be cancelled partially.
When Water Park customers wish to use Tiki Island spa
If you use the lockers of the main building, rent Jjimjilbang gown from the locker room and you can use the 2nd floor stairway to use sauna and/or Jjimjilbang.
Customers using the annex lockers may enter through the main building on the 2nd floor entrance.
You cannot use it exclusively for sauna and Jjimjilbang.
Restrictions
Guests under the influence of alcohol or who might inflict damage to other guests shall not be admitted.
Admittance and using facilities may be restricted for guests carrying extensive tattoos that might present disgust to other people. Wear outer garments or otherwise follow instructions from guides.